ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Use this comments board to leave complaints and reviews about VegasWorld. Play FREE casino games! Over 50 slots, bingo, poker, blackjack, solitaire and so much more! WIN BIG and party with your friends! Slots of vegas Casino is one of the most exciting online gambling communities in the online industry. Our players receive first class service and enjoy some of the best promotions. Our Customer Support Representatives are available 24/7, ready to help you with any inquiry or concern you may have. Our clients are our first priority.
THEY WILL TAKE CARE OF YOU.There are various methods to contact us.If you should have any questions or concerns, feel free to contact our customer support department at any time. Our team is available to assist you 24 hours a day/ 7 days a week.Choose from any one of the contact methods below for assistance:
- E-MAIL: help@slotsofvegas.com
- Live 24/7 Support - CLICK HERE
Ruling
Resolved - Operator informs us this has been resolved and player has become non-responsive so we assume they no longer need our help.
Read our Slots of Vegas Casino Review.
Player's Complaint
I have attempted to receive payment for withdrawal for almost three months. Upon request, I submitted all required documents for processing. The casino continued to state they have not received my documents even though I has emailed them several times along with confirmation that the documents were received. On the (12th) time I sent my documents, they said they received them and would notify me of approval within two days. Over two weeks and after contacting them because I did not receive a response, they finally notified me that my request was approved. They informed me that I will receive payment within 5-6 weeks. Their website states that payments will be made within 10 days. Also, upon checking my account online, it states that I have no withdrawals pending. Please help.
Slots Of Vegas Casino
Thank you
5 Responses
Hi jeng661 - welcome to ThePOGG.com!
While I will make efforts to contact this operator I need you to understand from the start that this is an operator that is routinely non-responsive to complaints posted with this service, they are the most complained about operator this year and they've been Blacklisted for these reasons. In short it's unlikely we'll receive any response from them.
Nevertheless I will make efforts to contact them and see if we can get anything back for you.
Thanks,
ThePOGG
Hi jeng661,
I've managed to speak to the operator about this issue. They've assured me that they genuinely have not received your verification documentation.
What I need you to do is to resubmit your ID including the following 3 email addresses
- [email protected]
- [email protected]
- [email protected]
Use the subject 'line attention: Sophie Evans'.
When you do that we'll be able to confirm receipt of your documents at which point we can serve as 3rd party verification that the operator has received these files.
Thanks,
ThePOGG
My apologies jeng661,
I've mixed your case up with another complaint, so please disregard the above message.
The only issue with your withdrawal is that the operator requires you to define a preferred payment method. I believe they've already contacted you to sort this, but just in case if you could provide us with the information we'll forward it on.
Free Slots Of Vegas Download
Thanks,
ThePOGG
Hi jeng661,
Can you confirm that you've resolved this issue with the operator?
Free Vegas Slot Games
Thanks,
ThePOGG
Hi jeng661,
If we haven't heard from you by Friday the 12th of May I'll assume you no longer require our assistance with this issue and close this complaint.
Slots Of Vegas Sign In
Thanks,
Slots Of Vegas Free Play
ThePOGG
Leave a Reply
300 Free Slots Of Vegas
You must be logged in to post a comment.